FAQs

Frequently Asked Questions :

Find below all the faqs for fast decision making. We keep them updated so that it can be easier for our customers to know us, Products & Services for trust.

Help Center (24 x 7) : Click Here 🙂

Chat on Whatsapp: Click Here 🙂

Top Queries

It takes 6 steps to Place Your Order at Belief-Mart.com starting with

  1. Choose Your Valuable Products
  2. Choose the Quantity & Size
  3. Add them to Your Cart
  4. Fill Billing Information
  5. Want a Gift Wrap?
  6. Make Payment & Tadaaaa !!

Now, its Our Turn to Get the Awesome Product Delivered at your door 🙂

Any More Questions? We will love to answer them, just email us at support@belief-mart.com 

or Chat on Whatsapp: Click Here 🙂

Sorry dear, but we do not offer COD Payments as we are Happily Registered under Digital India Initiative launched by our Incredible India .. 🙂

But You can use CCAvenue (Trusted by 90 Lakh+ Indian’s, Just Like You !!) so that you can pay securely by Credit/ Debit Card, Wallets (Mobikwik, Ola Money & More), UPI (BHIM, PhonePe, G Pay, Paytm & More) | Internet Banking & 250+ Options through CCAvenue 100% Secure Servers.

We also have Direct Bank Transfer Payment Options like IMPS, NEFT or RTGS 🙂

Any More Questions? We will love to answer them, just email us at support@belief-mart.com 

or Chat on Whatsapp: Click Here 🙂

After the order is placed, you will receive an email with order confirmation along with the order number. Once the order is dispatched you will receive tracking details from us & all the Delivery Notifications will be sent via email & SMS so that there is no need to follow up.

Order Processing

It takes 6 steps to Place Your Order at Belief-Mart.com starting with

  1. Choose Your Valuable Products
  2. Choose the Quantity & Size
  3. Add them to Your Cart
  4. Fill Billing Information
  5. Want a Gift Wrap?
  6. Make Payment & Tadaaaa !!

Now, its Our Turn to Get the Awesome Product Delivered at your door 🙂

Any More Questions? We will love to answer them, just email us at support@belief-mart.com 

or Chat on Whatsapp: Click Here 🙂

After you have placed the order, we will send you a CONFIRMATION email and SMS. We will try to dispatch your order as soon as possible and will keep you informed at every step on the way.

When your order is confirmed. You will get an order confirmation email with all the order details & the same will be shown in My Accounts Tab.

Yes, you can modify the shipping address of your order before we have processed it for dispatch. To Change the address you can email us to support@belief-mart.com.

Payments

Sorry dear, but we do not offer COD Payments as we are Happily Registered under Digital India Initiative launched by our Incredible India .. 🙂

But You can use CCAvenue (Trusted by 90 Lakh+ Indian’s, Just Like You !!) so that you can pay securely by Credit/ Debit Card, Wallets (Mobikwik, Ola Money & More), UPI (BHIM, PhonePe, G Pay, Paytm & More) | Internet Banking & 250+ Options through CCAvenue 100% Secure Servers.

We also have Direct Bank Transfer Payment Options like IMPS, NEFT or RTGS 🙂

Any More Questions? We will love to answer them, just email us at support@belief-mart.com 

or Chat on Whatsapp: Click Here 🙂

In case payment fails through Instamojo, you can retry ensuring that the information entered is accurate & also sometimes the server does not respond of some specific banks at the moment so it will be done after some time.

Rest you can reach us at support@belief-mart.com & we will share the link to complete the order.

Yes, but you should mention your GST number in Order Notes or send us a reply in order confirmation email immediately after you receive the email.

Email us: support@belief-mart.com for any query.

Yes, If you return or cancel the order the applicable GST amount will also be refunded at the time of refund.

Returns & Refunds

It’s Awesome !! First of all, we make sure that we make you happy with our Product & Service so that you do not have to Return or Cancel the Order, But still for your knowledge.

Our Return Window is open for 30 Days especially for you until you are completely satisfied with the Product & loving the same. Your Purpose is to be solved completely…

If not, you can let us know via email or WhatsApp. We will Return Back the Shipment for you or Replace it whatever you wish for & refund the payment immediately we receive the product.

The Funds will be credited in the mode of payment you used while placing the order in a maximum of 15 Bank Working Days 🙂

 

Any More Questions? We will love to answer them, just email us at support@belief-mart.com or Chat on Whatsapp: Click Here 🙂

If you are not happy for any reason with your purchase, then you can easily return the product within 30 days of receipt for a full refund or an exchange until you are completely satisfied with the product.

If the return is not a result of our error, you will be required to cover shipping costs both ways. And please make sure the item you send back to us is in the original packaging so that we can use the product in other forms.

Belief-Mart reserves the right to make changes and/or improvements to this policy. Any changes will be updated on the forum/Policy Page/HELP section to keep the customers informed.

Any More Questions? We will love to answer them, just email us at support@belief-mart.com 

or Chat on Whatsapp: Click Here 🙂

Shipping & Tracking

Tracking Information & Link is sent by email upon the dispatch of goods. We will share all the required links depending upon which courier the shipments have been sent from.

Any More Questions? We will love to answer them, just email us at support@belief-mart.com or Chat on Whatsapp: Click Here 🙂

We use Top & Experienced Services like FedEx, Bluedart, GATI, Aramex, DHL so that once you receive the product, you feel like WOW !! (We never ever ever want you to open the package & feel bad because of damaged product .. NEVER !!) We Value Your Time 🙂

And we make sure that the product is delivered at your DOOR. It’s Our Responsibility.

Any More Questions? We will love to answer them, just email us at support@belief-mart.com or Chat on Whatsapp: Click Here 🙂