FAQs

Frequently Asked Questions :

Find below all the faqs for fast decision making. We keep them updated so that it can be easier for our customers to know us, Products & Services for trust.

Help Center (24 x 7) : Click Here

Top Queries

After Adding the desired products to your cart along with Quantity you can easily fill all the Billing & Shipping Details for the final process of payment with 250+ Secure Payment Options.

For any query, you can email us: support@belief-mart.com

No, We use World’s #1 Payment Solution for your Payment Security – PayPal.

After the order is placed, you will receive an email with order confirmation along with the order number. Once the order is dispatched you will receive tracking details from us & all the Delivery Notifications will be sent via email & SMS so that there is no need to follow up.

Order Processing

After Adding the desired products to your cart along with Quantity you can easily fill all the Billing & Shipping Details for the final process of payment with 250+ Secure Payment Options.

For any query, you can email us: support@belief-mart.com

After you have placed the order, we will send you a CONFIRMATION email and SMS. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.

When your order is confirmed. You will get an order confirmation email with all the order details & the same will be shown in My Accounts Tab.

Yes, you can modify the shipping address of your order before we have processed it for dispatch. To Change the address you can email us to support@belief-mart.com.

Payments

No, We use World’s #1 Payment Solution for your Payment Security – PayPal.

In case payment fails through PayPal, you can retry ensuring that the information entered is accurate & also sometimes the server does not respond of some specific banks at the moment so it will be done after some time.

Rest you can reach us at support@belief-mart.com & we will share the link to complete the order.

Yes, but you should mention your GST number in Order Notes or send us a reply in order confirmation email immediately after you receive the email.

Email us: support@belief-mart.com for any query.

Yes, If you return or cancel the order the applicable GST amount will also be refunded at the time of refund.

Returns & Refunds

Up On Successful Receipt of Goods at our Warehouse in Good Condition. We will refund back the payment through our PayPal Account within 7-10 Business Days.

Yes, Our 7-day returns and exchange policy gives you an option to return or exchange items purchased on Belief-Mart.com for any reason within 7 days of receipt of the item.

We only ask that you don’t use the product and preserve its original condition, tags and packaging.

Shipping & Tracking

Tracking Information & Link is sent by email upon dispatch of goods. We will share all the required links depending upon which courier the shipments have been sent from.

We use Top Services like FedEx, UPS, Aramex, DHL & more depending up on the country goods are being shipped.